You are viewing this site in IE6 and unfortunately you may find that some of the functionality doesn't perform as we would like


Customer Information Zone

Saturday 20 December 2014

Latest articles

For the communications industry

WLR3 PSTN Premium has been enhanced and is available now

Businesses rely on connections. Being out of touch with customers is something they can’t afford. That’s why we’ve re-launched WLR Premium with extra in-tariff features, including a helpdesk, call divert and a prioritised repair service. View story »

The all New e-Library – find what you’re looking for, fast

Openreach has launched a brand new online tool that makes customer facing collateral easier to find than ever before. View story »


Industry forum event calendar

The calendar provides details of when and where the industry forum meetings will take place.

Video channel

See more videos, including product overviews, a message from our CEO and a look what we're doing to support local communities across the UK, on our YouTube channel.



Join our group


Our Industry,
news and views

21 October 2014

Positive potential for ‘ultrafast’ copper broadband

Just when we thought we’d pushed copper as far as it could go, we’re excited to unveil the results of new field trials. Until now, it was thought that getting ‘ultrafast’ broadband speeds needed a dedicated business line or a fibre connection all the way from the exchange.

19 August 2014

Fibre island projects making waves

As the superfast fibre broadband rollout heads into the home straight, we’re moving into new territory – in every sense. It was always going to be the case that connecting rural and difficult to reach communities to the fibre network would be the most challenging aspect of the roll-out.

British telecommunications plc 2013. All rights reserved. Openreach is not responsible for the content of external sites.