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Customer Information Zone

Sunday 23 November 2014

Latest articles

For the communications industry

WLR3 PSTN Premium has been enhanced and is available now

Businesses rely on connections. Being out of touch with customers is something they can’t afford. That’s why we’ve re-launched WLR Premium with extra in-tariff features, including a helpdesk, call divert and a prioritised repair service. View story »

October's Making It Easier is now online

The latest issue of our copper and Ethernet service improvement newsletter is out now. October's Making It Easier covers everything from our latest recruitment drive to organising around our customers. Making It Easier October 2014 View story »


Industry forum event calendar

The calendar provides details of when and where the industry forum meetings will take place.

Video channel

See more videos, including product overviews, a message from our CEO and a look what we're doing to support local communities across the UK, on our YouTube channel.



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Our Industry,
news and views

21 October 2014

Positive potential for ‘ultrafast’ copper broadband

Just when we thought we’d pushed copper as far as it could go, we’re excited to unveil the results of new field trials. Until now, it was thought that getting ‘ultrafast’ broadband speeds needed a dedicated business line or a fibre connection all the way from the exchange.

19 August 2014

Fibre island projects making waves

As the superfast fibre broadband rollout heads into the home straight, we’re moving into new territory – in every sense. It was always going to be the case that connecting rural and difficult to reach communities to the fibre network would be the most challenging aspect of the roll-out.


Our Superfast fibre broadband roll out

  • To contact Openreach about connections to New Homes visit: 21 Nov 2014 13:11
  • Fibre broadband now passes 21m homes & businesses. Openreach is proud to be #BuildingBritain‘sConnectedFuture. 30 Oct 2014 10:19
  • Openreach is #BuildingBritain‘sConnectedFuture. Want to join us? Visit our apprentice site to find out more. 29 Oct 2014 10:34
  • RT @BTBetterFuture: We are #BuildingBritain - follow the hashtag to see what other companies are doing to build a better UK 28 Oct 2014 17:02
  • A group of new recruits received their vans this afternoon & are ready to start #BuildingBritain‘sConnectedFuture 28 Oct 2014 16:52

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