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Openreach

Customer Information Zone

Thursday 20 June 2013


Latest articles

For the communications industry

New service newsletter is Making It Easier for copper and Ethernet customers

We've just launched Making It Easier, a monthly newsletter that aims to keep customers up to speed with the improvements we’re making to our copper and Ethernet service programmes. It’s part of our wider commitment to keep communications providers informed about all our service initiatives and the benefits they bring. View story

Introducing the Fibre for Business Zone

For all the latest news on our Superfast Fibre Access, Ethernet and Optical services, visit our brand new Fibre for Business Zone from your PC, laptop, tablet or mobile. You’ll find information on fibre pricing, as well as our EAD price reductions, and special offers for WES/WEES to EAD 100 migrations and EAD 100 and FlexZone 1Gb connections. View story

Growing your business – the right help when you need it most

Designing and building a network can be a real challenge. But a vital part of business planning is making sure your business has the building blocks in place to drive growth. Infrastructure Solutions has everything you need from a single supplier. View story

Fibre rollout hits 15,000,000 milestone – 18 months early

Over half of UK homes and businesses can now access fibre broadband as the Openreach rollout has passed more than 15 million premises. That means we’re on target to reach 19 million by the end of spring 2014, about 18 months ahead of the original rollout schedule. View story

Ethernet price reductions announced!

Ethernet prices slashed by up to 34%. A new half price connection offer. Big reductions to Excess Construction charges and much, much more… It may all sound too good to be true, but it’s all here in black and white. View story

Sharing to be caring… in a very ‘public’ way

In order to help them slash costs and cut their carbon footprints, two UK local authorities opted to combine the administration functions they had in common. It meant moving from separate, dedicated applications running in isolated data centres to a truly shared model. Read about how they achieved all of this with our help. View story

No break changeover

Security priority in Distribution Point shift - When the facilities management company working for a Commonwealth embassy in London was contracted to refurbish the embassy's communications centre, the changes meant moving a Distribution Point (DP). View story

Why has the weather in 2012/13 been such a challenge?

2012 was an exceptional year in many ways! View story

Expect Openreach

Working in partnership is vital to ensure a great experience for your customers. Discover how, together, we can deliver the goods first time, every time. View story

Openreach to trial 220Mbps broadband

Openreach is to launch a technical trial next month of a new variant of its fibre-to-the-premises (FTTP) broadband product. View story


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British telecommunications plc 2013. All rights reserved. Openreach is not responsible for the content of external sites.